Industry Operating System

Jewellery Workshop Management

Track every piece, repair and commission with total precision.

Purpose-built for jewellers, goldsmiths and repair workshops. Every customer piece logged, every repair and bespoke commission tracked through the bench, with valuations, photos and customer updates handled end to end.

100%piece traceability
livemetal-price quotes
0lost-item disputes
The pillars

What it changes in your business

01

Nothing leaves the bench unaccounted

Every item is photographed, weighed and tracked from intake to collection — full chain of custody.

02

Repairs & commissions, organised

Job cards move through resize, stone-setting, polishing and QC with clear stages and deadlines.

03

Customers kept in the loop

Automatic updates and ready-for-collection messages, so you stop fielding "is it done yet?" calls.

Capabilities

Everything Jewellery Workshop Management handles

The capability set, end to end — every piece working off the same engine.

Piece Intake & Custody

Log every item with photos, weight, metal, stones and condition notes at drop-off.

Repair Workflow

Stage-by-stage bench tracking — resize, solder, set, polish, rhodium, QC — with due dates.

Bespoke Commissions

Manage custom builds from design and quote to CAD, casting and final hand-over.

Valuations & Quotes

Generate insurance valuations and repair quotes with live metal pricing and branded PDFs.

Customer Updates

Automated SMS/email status and collection reminders, plus an AI line for enquiries.

Workshop Dashboard

Bench load, turnaround times, work-in-progress value and revenue by job type.

How it works

From first contact to done

01

Piece taken in

Photographed, weighed and logged with a unique tag and customer record.

02

Job carded to the bench

Routed through the right stages with a realistic promised-by date.

03

Worked & quality-checked

Each stage signed off; the customer is updated automatically.

04

Ready for collection

Final QC, valuation issued, customer notified, piece handed back.

Not just AI

The complete workshop management system

From the moment a piece is taken in at the counter to final hand-over, every repair and commission is managed end to end — with or without the AI line.

Intake & valuation

Log the piece with photos, weight and a counter quote.

Job card

Raise the job card and route it to the bench.

Bench workflow

Track every stage: resize, set, polish, rhodium.

QA check

Final quality check and sign-off before collection.

Invoice & handover

Issue the invoice and hand the piece back.

Who it's for

Built for…

Independent jewellers Goldsmiths & silversmiths Repair & restoration workshops Bespoke & commission studios

Bring order to the bench

See how every piece, repair and commission stays tracked from intake to hand-over.

Book a discovery call